FAQ - Frequently asked questions
What can I scan with the app?
How do I scan a QR code?
What happens when I scan a QR code?
Scanning does not work?
Capture
How do I enter a new collection?
How do I enter a box?
How do I enter a product?
How do I enter additional/further information?
Red dot on the product image. What Now?
Is there a limit on the number of boxes and/or products?
How are the Rothoshop invoices sent?
I have not received an invoice
Find
How can I search?
How do I find a box/product?
How long do the filters last in the Dynamic Boxes and what do the filters do?
Are Rotho food contact products made from recycled plastic?
Change
How can I move a box?
How do I move a product?
How do I change the location of a box?
How do I change data/information about a box/product?
How can I share a collection and how can I recognize the shared collection?
How do I delete a box/product?
How do I delete a collection?
How do I delete a split collection?
Data
Is the amount of data limited?
General note!